BigSteelBox - Edmonton

We had a fantastic experience purchasing a container from BigSteelBox, thanks to Emily! She was incredibly helpful, knowledgeable, and made the entire process smooth and hassle-free. From answering all our questions to ensuring we got the right container for our needs, she went above and beyond. The customer service was top-notch, and we couldn’t be happier. Highly recommend BigSteelBox.

Drop off and pick up went very smoothly. Dylan gave me a call on his way over and made sure to pick up the loaded container slowly and carefully to not damage any of my belongings. He was also very kind and respectful. Highly recommend him and would use BigSteelBox again in the future!

We were moving from an acreage in Sherwood Park AB to a new house on Vancouver Island. We were confident that our home builder would let us down again and didn't want the problem of having a moving truck arrive without being able to unload. We chose the Big Steel Box method instead. It offered us the flexibility to store the units until we actually had possession of our new house. The only issue we were concerned about was finding people to load and unload the boxes. This was quickly overcome through various online moving companies. Even though we didn't use them to move, they still offer labour to load and unload your stuff. Even after hiring additional help to pack and unpack the boxes, we still came in less than half the cost that was quoted to us from the moving company. Big Steel Box always emailed us when our boxes left or arrived somewhere. Our contact was Rachel and she was always prompt in responding to us. We had five boxes in total and she did an amazing job at coordinating our pickups and deliveries. All the drivers called ahead of time so there was no surprises. During our whole house construction process I have become cynical to all the excuses from everyone. Big Steel Box gave me hope again. They were 99% perfect. The only thing they got wrong was that one of our boxes was delivered with the doors facing the wrong way. Not a big deal. It just meant we had to walk an extra 20 feet.Got more exercise that way.

I was looking for company to move our 3br house from Ontario to Alberta. I called few companies and ended up choosing Big Steel Box because they have a weight allowance up to 10 000 lbs and you are loading the box yourself. It was two main reasons I chose this company. I had to move my gym equipment, which is quite heavy and also wanted to have control over the loading. I actually ended up loading all my equipment and furniture in one container and did not get any surprise charges for extra weight. The whole experience dealing with drivers and customers service representatives was always pleasant and very professional. Definitely helped our family to make this big transition stress free! I also would like to mention the communication! Got email when our box left Ontario and when arrived to Alberta. That was actually really helpful in terms of planning our own trip. We had the container delivered 2 days after our own arrival. Thank you for your great service! Our family would definitely recommend you without any hesitation.

Thank you Big Steel Box, amazing work!! Great company easy to work with great service. Offered advice, support and resources. We moved our three bedroom house in Edmonton to BC. Flawless transition thank you to the whole team.