Sentinel Storage - Edmonton South

Well, lockers are nice, clean, and convenient, but this South location has different rules regarding locks and insurance, etc. I was introduced (referred) to the storage lockers on roper Road. (I had excellent experience. The locker was nice and clean, with no smell, no garbage. Good security. Customer service; simmi & Amanda were excellent, welcoming, and thorough in explaining procedures). so I rented one to try the process and review it for everyone's sake. I loved it. I highly recommended (referred) my daughter moving to Alberta from Nova Scotia to this South Sentinel storage location closer to her. Customer service did not write the referral part in the system during agreement sign up (I wonder why? though its their policy. If you refer someone, you get 50 to 100 back, depending on the size of the locker). It's already 60 days, and I have not received any reply or cheque. I'll complete this review once I get any update. It's easy to access Lockers as you can literally take your vehicle all the way to your locker.

The experience was top notch customer service, from calling their customer support to book the unit to finishing using the storage. They provided guidance and instructions very simply and are willing to repeat if I didn’t understand anything. Amanda was very kind and she was friendly, respectful and professional. I only needed to use the storage for a few days to put my luggage and they were very understanding. Their promotion offers are wonderful. I highly recommend this place for anyone looking to put their stuff in. The storage units are well organized, clean and easily accessible. They have locks they sell at the store too if u don’t have one. You won’t regret coming to this facility. I definitely will use this place again in the future.

Rented a unit here, the staff are friendly and amazing in helping you any way they can, units are clean and tidy, you even get pallets to stay off the comcerete floor definitely recommend this place for any storage needs

Honestly can’t say enough good things about this place. The staff is absolutely amazing and so friendly, they are extremely accommodating as well. Sabrina was perfect helped with accommodating my move in and move out, such a sweet genuine person. Plus the hours to access the storage is convenient which was a huge bonus. If you’re looking for a good storage definitely the place to go.

Sentinel was excellent to deal with. Their first 4 weeks free has no hidden fees or penalties. Marisa was especially helpful and flexible with us when we needed to look for a smaller unit. Would highly recommend!