In late 2025, I actually contemplated not renewing rental tenancy of two storage units upon hearing of this business under the new management.
Out of my hands and in someone else’s was a first-time venture for me in trusting my Familia's legacy to a location other than my home and it was a big deal and yes, I was apprehensive. I needed to find the right place with the right associates.
So why did I ultimately stay? Wyatt is why. Although the business changed hands, Wyatt continued as customer service liaison, so I decided to continue my rental tenancy.
First time needing a storage facility during a move, and also in need of a mailing address mailbox rental, it felt right from the moment I walked into the office. I was welcomed by Wyatt with excellence in customer service which I came to later experience as ‘the norm’ as his highest standard of professionalism.
Yes, the monthly rental rates were competitive, yes, the storage units were well maintained as was the facility. Yes, I was very confident in the security and safe keeping of my possessions. Afterall, it was clear that what mattered to me, mattered to Wyatt, and Donna, the Manager. And that was exactly what I was looking for from those who were the gate keepers, sort to speak, of my possessions.
Turns out, SmartStop Storage is the right place with the right associates. Sincerely, thank you Wyatt and Donna.
By the way, if you happen to know of an excellent place to eat, pass it along to Donna, I’m still trying to find a place to recommend that we can both agree is great!